{"id":1052,"date":"2026-01-16T14:38:53","date_gmt":"2026-01-16T14:38:53","guid":{"rendered":"https:\/\/hotelpetrakija.com\/?page_id=1052"},"modified":"2026-03-16T10:20:50","modified_gmt":"2026-03-16T10:20:50","slug":"uvjeti-i-uslovi-rezervacije","status":"publish","type":"page","link":"https:\/\/hotelpetrakija.com\/bs\/uvjeti-i-uslovi-rezervacije\/","title":{"rendered":"UVJETI I USLOVI REZERVACIJE"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><\/h1>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Potvrda rezervacije<\/h2>\n\n\n\n<p>Rezervacija se smatra kompletiranom isklju\u010divo uplatom cjelokupnog iznosa prema izdatom predra\u010dunu.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Cijene i uklju\u010dene usluge<\/h2>\n\n\n\n<p>U cijenu smje\u0161taja su uklju\u010deni:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>PDV<\/li>\n\n\n\n<li>Boravi\u0161na taksa<\/li>\n\n\n\n<li>Doru\u010dak<\/li>\n\n\n\n<li>Besplatno kori\u0161tenje Wi-Fi mre\u017ee<\/li>\n<\/ul>\n\n\n\n<p>Dodatni gost:<\/p>\n\n\n\n<p>Svaki dodatni gost se napla\u0107uje 30 BAM po no\u0107i, a u cijenu su uklju\u010deni:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Doru\u010dak<\/li>\n\n\n\n<li>Boravi\u0161na taksa<\/li>\n\n\n\n<li>Kori\u0161tenje sobe<\/li>\n\n\n\n<li>PDV<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Uslovi pla\u0107anja<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pla\u0107anje se vr\u0161i bankovnim transferom prema izdatom predra\u010dunu<\/li>\n\n\n\n<li>Gost je du\u017ean uplatiti cjelokupan iznos najkasnije 15 dana prije dolaska u hotel<\/li>\n\n\n\n<li>U slu\u010daju da uplata ne bude izvr\u0161ena u navedenom roku, rezervacija se smatra neva\u017ee\u0107om i automatski se otkazuje bez dodatne obavijesti<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Otkazna politika<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Besplatno otkazivanje rezervacije do 15 dana prije dolaska<\/li>\n\n\n\n<li>Otkazivanje unutar 15 dana prije dolaska ne podlije\u017ee povratu sredstava<\/li>\n\n\n\n<li>No-show (nedolazak gosta): naplata 100% ukupnog iznosa<\/li>\n\n\n\n<li>Raniji odlazak: ne podlije\u017ee refundaciji<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Izmjene rezervacije<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Izmjene datuma boravka su mogu\u0107e isklju\u010divo u skladu sa raspolo\u017eivo\u0161\u0107u smje\u0161tajnih kapaciteta<\/li>\n\n\n\n<li>Sve izmjene podlije\u017eu va\u017ee\u0107em cjenovniku za period u koji gost \u017eeli pomjeriti rezervaciju<\/li>\n\n\n\n<li>Pomjeranje rezervacije nije mogu\u0107e unutar 7 dana prije planiranog dolaska gosta<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Check-in \/ Check-out<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check-in: od 14:00<\/li>\n\n\n\n<li>Check-out: do 11:00<\/li>\n<\/ul>\n\n\n\n<p>Dodatne naplate:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Raniji check-in: 40 BAM<\/li>\n\n\n\n<li>Kr\u0161enje check-out politike: 50 BAM<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Pravila boravka<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Maksimalan broj osoba u sobi: 2 osobe<\/li>\n\n\n\n<li>Djeca do 6 godina borave besplatno na postoje\u0107em krevetu sa roditeljima<\/li>\n\n\n\n<li>Ku\u0107ni ljubimci: nisu dozvoljeni<\/li>\n\n\n\n<li>Pu\u0161enje: strogo zabranjeno<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Odgovornost i \u0161teta<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gost je du\u017ean odgovorno postupati prema hotelskoj imovini<\/li>\n\n\n\n<li>Svaka nastala \u0161teta mora biti prijavljena i bi\u0107e napla\u0107ena<\/li>\n\n\n\n<li>Kr\u0161enje zabrane pu\u0161enja podlije\u017ee naplati u iznosu od 200 BAM<\/li>\n\n\n\n<li>Hotel ne snosi odgovornost za izgubljene ili ukradene li\u010dne stvari gostiju<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Vi\u0161a sila (Force Majeure)<\/h2>\n\n\n\n<p>Vi\u0161om silom se smatraju:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prirodne nepogode<\/li>\n\n\n\n<li>Pandemije (uklju\u010duju\u0107i COVID-19)<\/li>\n\n\n\n<li>Globalne zabrane putovanja<\/li>\n<\/ul>\n\n\n\n<p>U navedenim situacijama hotel \u0107e omogu\u0107iti:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Izmjenu datuma boravka ili<\/li>\n\n\n\n<li>Refundaciju, u skladu sa okolnostima<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Privatnost i za\u0161tita podataka<\/h2>\n\n\n\n<p>Li\u010dni podaci gostiju se obra\u0111uju u skladu sa va\u017ee\u0107im zakonima i koriste se isklju\u010divo u svrhu realizacije rezervacije.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Prihvatanje uslova<\/h2>\n\n\n\n<p>Kompletiranjem rezervacije gost potvr\u0111uje da je pro\u010ditao, razumio i prihvatio sve gore navedene uslove.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Potvrda rezervacije Rezervacija se smatra kompletiranom isklju\u010divo uplatom cjelokupnog iznosa prema izdatom predra\u010dunu. 2. Cijene i uklju\u010dene usluge U cijenu smje\u0161taja su uklju\u010deni: Dodatni [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1052","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>UVJETI I USLOVI REZERVACIJE - Heritage hotel Petrakija<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hotelpetrakija.com\/bs\/uvjeti-i-uslovi-rezervacije\/\" \/>\n<meta property=\"og:locale\" content=\"bs_BA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UVJETI I USLOVI REZERVACIJE - Heritage hotel Petrakija\" \/>\n<meta property=\"og:description\" content=\"1. 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